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General Research Services Specialty Research Services

Full range of telephone, mail, or on-line surveys and CATI call center services

Our success has been through understanding that good research is as much an art as a science and must be totally solution oriented. For more than 20 years, this is what we have done best - helping clients improve employee and workplace issues, communications, customer service, problem resolution and much more.

  • Customized surveys, analysis & reporting to best meet your needs and budget - we adapt to your needs, not the other way around
  • Flexibility with all aspects of the survey process including scope of services, methods, analysis and reports
  • Two in-house, high-end computer aided telephone interviewing (CATI) call centers assuring the highest levels of quality control & flexibility
  • Multi-language capabilities: On-staff researchers speak the following languages: English, Spanish, French/French Creole, German, Portuguese/Brazilian Portuguese, and Chinese dialects including Mandarin.
  • On-site compliance managers reviewing details of key data captured to assess and communicate potential compliance or liability activities
  • Beyond the 1's and 0's - clear and actionable responses and codes to provide the best possible information
  • In-house researchers, including multi-lingual interviewers
  • Full service solutions at relationship pricing

Capture's Unique Program to Assess Employee Performance
Read more about our Pathways Employee Assessment programs or
download a Pathways package for review in PowerPoint or PDF format. For more info, contact Capture toll free at 866-463-8638 or email us.

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Call Today: Receive a free no obligation quote or consultation and discover how CaptureISG can develop effective strategic business solutions right for your business. Call toll-free: (866.463.8638) or click below and use our online quote form. 


Consumer Research
Customer Service Surveys
Customer Opinion Surveys
Customer Loyalty Surveys
Client Satisfaction Surveys

Marketing Research
Brand Awareness Surveys
Membership Surveys
Hospitality Surveys
Visitor Satisfaction Surveys

Employee Research
Employee Satisfaction Surveys
Employee Engagement Surveys
Employee Retention Surveys
360 Degree Surveys
Executive Surveys
Employee Benefits Surveys
Compliance Surveys

Employee Assessment
Customer Service Assessment
Telephone Mystery Shopping
Sales Skills Assessment
Product Knowledge Assessment

Call Center Solutions
Employee Hotline
Political Campaign Phoning
Nonprofit Services

Other Services
Data Management & Processing
Policy & Procedure Manuals
Private Label Business Service

New Turnkey Project Outsourcing Partners

Turn-key services for new businesses or well established organizations

Polling & Reporting
Telephone Surveys
Paper Surveys
Online Surveys
Management Reports
Top Line Reports
Statistical Table Reports

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FLORIDA: 10 SE Central Parkway, Suite 220 Stuart, FL 34994 (772) 223-5400
RHODE ISLAND: 255 Main St. #203 Pawtucket, RI 02860  (401) 732-3269
Toll Free: 866.463.8638 teamcapture@captureisg.com