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“CaptureISG was able to take the nuances of our research request and produce a product customized to our market. They were able to do the analysis and come back with clear and concise results.”
Senior Vice President and Marketing Officer, Banking Institution |
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Toll Free: 866.463.8638
teamcapture@captureisg.com
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Home >
About Capture
> Capture Services
CaptureISG Services
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CaptureISG is a full service survey research
firm, specializing in consumer, marketing,
employee engagement, political and public policy
research, employee assessment, telephone and
other surveys, as well as a full range of
telemarketing services.
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For more than 20
years,
CaptureISG has
been a leader in
survey research
thanks to its
emphasis on
providing the
best information
to make the best
decisions
through
customization,
state of the art
technology and
techniques,
survey and
survey topic
expertise, and
highest levels
of quality
control.
In addition to
our specialties,
CaptureISG
provides any
type of survey
for just about
any topic,
including
mail, paper and
online surveys.
Our state of
the art,
in-house call
centers not
only ensure the
greatest amount
of reliability
and flexibility
for our
telephone
surveys, but are
available for
most
telemarketing
and telephone inbound
and outbound
operations. In
addition, we
offer reporting,
data
management,
and technical
writing
services,
including the
production of
manuals, along
with special
services for
nonprofits and
political
campaigns.
Finally, we are
the leading
experts for
employee
assessment
programs, with
our unique "Pathways"
programs customized
to more
effectively find
and target
problems, and
develop
potential
solutions.
CaptureISG
offers private
labeling options
for a number of
its services,
allowing
companies to
offer our
services under
their own brand.
Programs and
services include
the following:
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Consumer
research |
Customer
service,
customer
opinion,
customer
loyalty,
client
satisfaction
surveys |
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Marketing
research |
Brand
awareness,
membership,
hospitality,
visitor
satisfaction
surveys |
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Employee
research |
Employee
satisfaction,
employee
engagement,
360 degree,
executive,
employee
benefits,
compliance
surveys |
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Employee
assessment
(Pathways) |
Customer
service
assessment,
telephone
mystery
shopping,
sales skills
assessment,
product
knowledge
assessment |
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Political
research &
phone
services |
Telephone
surveys,
voter
identification
and
targeting,
voter
persuasion,
get-out-the-vote,
direct
mail and
other
message
testing
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Nonprofit
services |
Nonprofit/advocacy
surveys,
telemarketing
and other
services
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General
surveys |
Telephone,
paper,
online,
mail/paper |
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Telemarketing
& call
center
solutions |
Telephone
surveys,
employee
hotlines |
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Data
processing,
management
&
reporting |
Data
management &
processing,
management
reports, top
line
reports,
statistical
table
reports,
dashboards |
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Technical
writing
& policy
manual
development |
Technical
writing,
policy &
procedure
manuals |
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| FLORIDA:
10 SE
Central Parkway, Suite 220 Stuart, FL 34994
(772) 223-5400 |
RHODE ISLAND:
255 Main St. #203 Pawtucket, RI 02860
(401) 732-3269 |
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Toll Free: 866.463.8638
teamcapture@captureisg.com |
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