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"The work CaptureISG had done for us was done as promised, ahead of schedule and on budget. The quality is top-notch. The staff is friendly and always aims to please. Promises are kept and deadlines are met. Being a new client of CaptureISG in 2010, and coming from a complicated arm of the insurance industry, Capture did their homework in studying our business and service needs to provide us with a quality marketing research product. I look forward to a continued business relationship with CaptureISG."
Marketing Research Director, Workers Compensation Insurance Company

 
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Employee Hotline


Employee hotlines can be the difference between a blind side liability issue or a complete situation appraisal with well prepared responses and defenses. Our highly trained agents will ensure that incidents are fully probed while maintaining absolute anonymity and confidentiality.
 

Employee hotlines are often a legal obligation or valuable tool for many companies.  A legal requirement for publicly traded or Fortune 500 companies as a result of the Sarbanes-Oxley Act of 2002, they are considered early warning systems that enable a company to investigate complaints, compliance issues, or unethical or unsafe behaviors in a timely manner. Federal law require companies to implement and maintain hotlines that meet federal guidelines. 

CaptureISG employee hotline services

Using CaptureISG professional call center agents, we design employee hotlines that works best for your company. Our highly trained and professional staff will appropriately probe and document incidents as reported and disseminate this information to designated company recipients. Anonymous and confidential, our employee hotline services will identify and document behind-the-scenes issues before they become company-wide problems. Our management team evaluates each of these incidents and determines if an expedited alert via telephone to your liaison is appropriate - another benefit of our service.

An employee hotline by CaptureISG will assist your company with the identification of such improper conduct as:

  • Illegal or fraudulent conduct on company property;
  • Abuse of property or resources;
  • Gross mismanagement;
  • Neglect of duty;
  • Safety and security issues;
  • Sexual harassment issues;
  • Diversity issues;
  • Workplace substance abuse.

Our courteous and professional operators understand employee hotline callers' needs and desired anonymity. Using many years of training and experience, our employee hotline investigation team will probe and document any information pertinent to the incident such as names, dates, times, locations, circumstances and witnesses while maintaining the integrity, trust, and anonymity of the caller.

Why CaptureISG?

CaptureISG takes pride in being able to deliver a 100% customized and cost-effective solution to your employee needs.  Our more than 20 years experience and expertise in all aspects of the survey process, employee, management and workplace expertise, ability to customize, use of state-of-the-art techniques and technology, and solution orientation make us the best choice.

Read more about the Capture advantage, or contact us for a free quote or consultation, or to request more information about our visitor satisfaction surveys or any of our other services.

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FLORIDA: 10 SE Central Parkway, Suite 222 Stuart, FL 34994 (772) 223-5400 RHODE ISLAND: 601 Jefferson Blvd. Warwick, RI 02886  (401) 732-3269

Toll Free: 866.463.8638     teamcapture@captureisg.com