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“Capture was there for us every step of the way. We had previously used them in another business line with great results. When we extended that to a new line they helped us develop our script, they made great suggestions on how to conduct a successful survey, they had great ideas, but they wanted the process to be customized enough to meet our specific needs. When we had deadlines, they nudged us, but in a very diplomatic manner. The summary was concise and the detail behind it in good order. We have incorporated the use of client surveys as a metric for evaluation of our Client Service Representatives and will not hesitate to engage Capture again.“
Bond Transfer Agent

 
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Online Surveys


When constructed and managed properly, data collected using online or web surveys can provide quick information useful for dealing with current challenges and meeting certain decision-making needs.
 

Online or web surveys have become a popular and convenient way to collect data. This method is best used when collecting quantitative data, such as yes/no and scale questions but can also be used to collect open ended responses. Care must be taken to ensure a level of reliability and validity regarding sampling and other issues are obtained that meet the need to make optimal decisions.

As with our other survey services, CaptureISG provides our more than 20 years of experience and expertise in developing and analyzing the survey, and reporting survey results to provide the best possible information.

Benefits of conducting an online survey:

  • Faster implementation;

  • Higher response rates versus paper surveys;

  • Allows the respondent to reply when convenient;

  • Often more cost-effective than other survey methods;

  • Very convenient when dealing with multiple time zones;

  • Allows data collection from large audiences.

Used for both scientific surveys and to collect helpful information, online surveys, if done correctly, can provide a cost-effective method to collect information from:

  • The general public or targeted segments

  • Current clients or members

  • Prospective clients or members

  • Leads or respondents to ad or web materials

  • Employees

Why CaptureISG?

CaptureISG takes pride in being able to deliver a 100% customized and cost-effective solution to your online or web survey needs.  Our more than 20 years experience and expertise in all aspects of the survey process, marketing and hospitality expertise, ability to customize, use of state-of-the-art techniques and technology, and solution orientation make us the best choice.

Read more about the Capture advantage, or contact us for a free quote or consultation, or to request more information about our online or web surveys or any of our other services.

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Toll Free: 866.463.8638     teamcapture@captureisg.com