“Capture ISG was able to take the nuances of our research request and produce a product customized to our market. They were able to do the analysis and come back with clear and concise results.”

Senior Vice President and Marketing Officer, Banking Institution

“We had a marvelous experience with the work Capture ISG did for us. They provided us great information we were never able to gather on our own. And, the partners of the firm are very hard workers, committed to our community.“

Executive Director, Chamber of Commerce

“We have been using Capture as our primary data collection service for almost two years. Capture continually exceeds our initial expectations in all areas: quality of data collected, timeliness of data collection efforts, cost, and handling of special requests. In addition, they have been willing to work within our system rather than forcing us to conform to theirs. Over the course of our relationship we have ceased using any other service providers because we have learned to rely on Capture to function more like a partner in providing services to our clients rather than as a vendor from whom we purchase a commodity.“

Chief Research Officer

“We needed a survey completed on short notice, and Capture worked with us to make sure the survey was completed without sacrificing on quality. Capture has performed two surveys for us and we will look to them for our future needs as well.“

Automotive Industry - Security & Technology

“We appreciated the way you made yourself knowledgeable with our particular business and we felt comfortable that, while you certainly knew your business, you were willing to work with us to give us ownership of the survey."

National Manufacturer

"The accuracy of your poll allowed the campaign to make important strategic decisions which eventually produced an election-day victory.“

Political – US Senate

“Capture is a technically innovative, responsive and highly professional market research firm. It is also extremely valuable to me to have a resource this strong in the local market area. That, plus the opportunity to work directly with the firm's principals, has made Capture an excellent partner for us.”

Ad Agency/ Corporate Communications Firm

“Capture was a pleasure to work with. We found them to be very responsive and professional, able to understand our industry and tailor their research to meet our unique needs without a lot of time and input on our part. Each of the staff of Capture were diligent in following up to ensure that they had enough information to prepare a complete and accurate presentation that clearly uncovered the areas we needed to address throughout our division. “

Corporate Trust Banker

“Capture was there for us every step of the way. We had previously used them in another business line with great results. When we extended that to a new line they helped us develop our script, they made great suggestions on how to conduct a successful survey, they had great ideas, but they wanted the process to be customized enough to meet our specific needs. When we had deadlines, they nudged us, but in a very diplomatic manner. The summary was concise and the detail behind it in good order. We have incorporated the use of client surveys as a metric for evaluation of our Client Service Representatives and will not hesitate to engage Capture again. “

Bond Transfer Agent

“Capture consistently goes above and beyond the call of duty. It is always a pleasure working with the staff for which no task is too big or small; producing the right answer is the only option and meeting a deadline is never an issue."

Retail Banking Call Center

"Capture has been an invaluable tool for the company. Its ability to decipher and analyze data has been a resource that is recognized for accuracy and integrity.“

Consumer Finance Manager

“Thanks to your unique “employee satisfaction” survey design and analysis, we enhanced our workplace initiatives and increased employee retention."

Engineering Company

"Using the services of Capture, we have been able to identify vendor satisfaction with our newest equipment. The data collection was done professionally, answers given to me in a clear summary with valuable feedback for our design team and global marketing division. Our project liaison was always available for me to ask her any questions, which I did many times. We will continue to use Capture as our needs progress."

Chief Project Leader, Manufacturing Organization